Arrival Date
Departure Date
Adults
Children
Rooms
+ Members/Promos
Group Code
Corporate/Promotion
Yes, I am a Sunroute Hotels Member.
+ Modify / Cancel Reservations
image

HOTEL POLICIES

Is there a hotel cancellation policy?

Is there a hotel cancellation policy?

The below cancellation policy is applied to direct booking or reservation made through our official website.

Cancellation on the arrival date: we charge 80% of the room charge for the 1st night

Cancellation 1 day prior to the arrival date: we charge 20% of the room charge for the first night.

For no show, we charge 100% for the 1st night.

No cancellation charge will be incurred if cancelled more than 2 days prior to your arrival date.

  • .

IN-ROOM AMENITIES

Can I watch movies in my room?

Can I watch movies in my room?

Pay TVs are available in every room.

All titles could be watched by paying 1,000 Yen a day. Please purchase a 1 day ticket at the vending machine corner on every floor, or when you view and select through the system, you have the option to charge the movie to the room and pay when you check out.

  • .

HOTEL SERVICES

Do you have any laundry service?

Do you have any laundry service?

Yes, laundry brought to the reception by 10:00am, will be ready after 19:00 on the same day. Please fill out the laundry form (price list is written on the form) and use the laundry bag to bring them down to the reception. Laundry bags and laundry forms are located in desk drawer.

*No service on Sunday and national holidays

  • .

LOCATION & AREA GUIDE

RESTAURANT & DINING